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Applies to: Agencies selling AI answering or receptionist services

Should an AI agent make the first call to prospects when I sell an AI answering service?

Votel recommends that it does not. If you are selling a 24/7 AI answering service, do not make an AI call the first call your prospect gets. People looking for this always ask the same question: will it work for me and my business? They want that answer from a human, from you. Pick up the phone, tell them yes, it works for them, and offer a demo.

For other offers, outbound AI calling is a good fit, and speed to lead is very important. Send a text right before you call saying who you are, and make several attempts instead of giving up after one call.