Can the AI assistant review my AI agent's calls and improve the agent automatically?
Yes, with a scheduled task in the AI assistant. Every call is logged in the call log with its recording and transcript, and scheduled tasks have the same built-in tools as the assistant, so they can read transcripts, create and update agents and send emails.
Write the instructions in plain language. For example: run every day at 9AM, look at the previous day's call transcripts for the agent, list anything the agent did not know and email me the questions. You can also tell it to find the answers and update the agent, and to email you only when it cannot find an answer.
Scheduled tasks can run daily, weekly or monthly. Set up this way, the task works as a continuous improvement pipeline that keeps updating the agent's own prompts from its real calls.